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Our customers recommend it4.8/5 on 119 reviews
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  • Our 3-star airport hotel

The reviews
of our customers

Indice de
Satisfaction client
95 %
the 08/07/2025
couple - 40-49 years - Date of stay : 07/07/2025

Very glad we chose here to spend the night before our flight. Would definitely stay again if we have the need.


Hotelier's responseHotelier's response :

Hello,

Thank you very much for your kind feedback! We're delighted to hear that you enjoyed your stay before your flight. We'd be happy to welcome you again if you ever need a place to stay in the future.

Best regards,
The hotel team

100 %
the 07/07/2025
Business - 30-39 years - Date of stay : 04/07/2025

Access to the hotel is perfect but cleaning was an issue for me !


Hotelier's responseHotelier's response :

Hello,

Thank you for sharing your feedback. We're glad to hear that you found the access to the hotel convenient. However, we're truly sorry that the cleanliness did not meet your expectations.

Please rest assured that we take such comments very seriously, and we will address this with our housekeeping team to ensure improvements are made.

We hope to have the opportunity to welcome you again and offer you a better experience.

Best regards,
The hotel team

80 %
the 01/07/2025
couple - 70-79 years - Date of stay : 29/06/2025

Great experience and location. It was an excellent room rate. I would stay again.

100 %
From kjell n., the 01/07/2025
Family - 70-79 years - Date of stay : 30/06/2025

Very good service from nice staff

100 %
From Toby S H., the 20/06/2025
Alone - 50-59 years - Date of stay : 03/06/2025

Awesome! looking forward to going back


Hotelier's responseHotelier's response :

Hello Mr. Harris,

Thank you so much for your positive feedback!

We’re truly delighted to hear that you enjoyed your stay with us and that everything, from the room to the service, met your expectations.

A special thank you for your kind words about our reception team; they will be thrilled to hear it.

We hope that next time you'll have the chance to enjoy our breakfast as well!

We look forward to welcoming you again.

Best regards,
Oriana

100 %
the 02/06/2025
Family - 30-39 years - Date of stay : 01/06/2025

Very good - nicer than we had expected


Hotelier's responseHotelier's response :

Hello,

Thank you very much for your kind words!
We’re delighted to hear that our hotel exceeded your expectations.

We look forward to welcoming you again soon!

Best regards,
The Brit Hotel Bordeaux Aéroport Team

100 %
From J O., the 03/05/2025
Alone - 60-69 years - Date of stay : 02/05/2025

Excellent stop on the night before my flight, got my trip off to a great start.


Hotelier's responseHotelier's response :

Hello Mr. O'Flynn,

Thank you so much for your positive review!

We're delighted to hear that you enjoyed your stay with us and that it got your trip off to a great start.

It was a pleasure having you, and we hope to welcome you back again soon.

Best regards,
Oriana

100 %
the 01/05/2025
Family - 60-69 years - Date of stay : 30/04/2025

Nice hotel, clean, modernised and lovely staff. Room quiet. Very well located and one tram stop from the airport (tram stop literally outside front gate). Highly recommend


Hotelier's responseHotelier's response :

Hello,

Thank you so much for your kind feedback!

We’re thrilled to hear that you enjoyed your stay and appreciated the cleanliness, comfort, and modern feel of our hotel, along with our convenient location and friendly team.

Your recommendation truly means a lot to us.

We look forward to welcoming you again in the future!

Best regards,
Oriana

100 %
From Sarah, the 29/04/2025
Family - 50-59 years - Date of stay : 28/04/2025

Very good for the price , room was small but did the job for one nice .
Thought overall it was very pleasant


Hotelier's responseHotelier's response :

Hello,

Thank you for sharing your feedback!

We're glad to hear that you found the room comfortable for your stay and that overall, your experience was pleasant. We strive to offer good value for money and are happy that we met your expectations.

We hope to welcome you back for another enjoyable stay.

Best regards,
Oriana

80 %
From James R., the 27/04/2025
couple - 60-69 years - Date of stay : 26/04/2025

Perfectly happy and very close to air


Hotelier's responseHotelier's response :

Hello Mr. Ryan,

Thank you very much for taking the time to share your feedback.

We are delighted to hear that you enjoyed your stay and the warm welcome from our team!

Regarding the decaf coffee, you are absolutely right: it is not directly available from the self-service machine, but our staff is always available to provide it upon request. We apologize that this was not mentioned to you during breakfast.

We look forward to welcoming you again very soon!

Best regards,
Oriana

100 %
From Lance A. M., the 02/04/2025
Business - 60-69 years - Date of stay : 01/04/2025

Except for entryway and towels your hotel was wonderful!


Hotelier's responseHotelier's response :

Dear Mr. Mays,

Thank you for your detailed feedback. We’re thrilled to hear that you found the room comfortable and quiet, and that you appreciated our staff.

We also appreciate your comments about the hotel entrance and the towels. We’re sorry these aspects didn’t meet your expectations, but please rest assured that improvements are already in the works.

As for the access to the hotel, we understand that walking from the airport was challenging. We should have informed you about the tram option, and we apologize for the oversight.

We look forward to the opportunity to welcome you back and provide you with an even better experience.

Best regards,
Oriana.

80 %
From GRANGER, the 01/04/2025
couple - 40-49 years - Date of stay : 31/03/2025

Top ! Merci beaucoup !


Hotelier's responseHotelier's response :

Bonjour M. et Mme Granger,

Merci beaucoup pour votre retour positif !

Nous sommes ravis que vous ayez apprécié votre expérience.

Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !

Cordialement,
Oriana

100 %
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