Dear Chloë,

Thank you very much for taking the time to share such a detailed review following your stay with us.

We are delighted to read that your overall experience was very positive and that you found our hotel to be a comfortable place to stay before your flight. It is especially rewarding to know that our receptionist made you feel welcome and was able to assist you with information about the tram to the airport. Your kind comments will certainly be shared with our team.

We are also pleased that you appreciated the comfort of your room, the cleanliness of the hotel, and the modern bathroom facilities. It is great to hear that the coffee machine, comfortable bed, and quiet atmosphere contributed to a pleasant stay.

Thank you as well for mentioning the shower temperature. We will check the settings to ensure the water temperature remains comfortable for all our guests.

Finally, we appreciate your feedback regarding our eco-responsible approach. As part of our commitment and our Green Key (Clef Verte) certification, we continuously work to improve our actions to reduce water and energy consumption and limit waste while maintaining our guests’ comfort.

Thank you again for your excellent ratings and recommendation. We hope to have the pleasure of welcoming you again during a future stay in Bordeaux.

Dear Alex,

Thank you for taking the time to share your feedback following your stay with us.

We are pleased to read that you appreciated our convenient location close to the airport, as well as the friendliness of our staff and the comfort of our rooms. Your positive ratings regarding the reception, bathroom, accessibility, and Wi-Fi are greatly appreciated by our team.

We also thank you for your feedback regarding our eco-responsible initiatives. We understand that these communications may sometimes go unnoticed during a short stay. As part of our Green Key (Clef Verte) certification, we are continuously working to improve how we present these actions to our guests while ensuring their comfort.

Thank you again for your comments and for recommending our hotel. We hope to have the pleasure of welcoming you again during a future visit to Bordeaux.

Dear Mr. Imad Massabni,

We sincerely thank you for taking the time to share your experience following your stay with us after your trip from the United States.

We are delighted to hear that everything went well and that you enjoyed our establishment. It is also very nice to read that your dinner at the hotel restaurant met your expectations and gave you a wonderful first evening in Bordeaux.

Your comments mean a lot to us.

We hope to have the pleasure of welcoming you back during your next stay in Bordeaux. See you soon!

Best regards,
Leïna

Cher(e) Client(e),

Nous vous remercions d’avoir pris le temps de partager votre ressenti à la suite de votre séjour.

Nous sommes heureux de constater que vous avez apprécié votre passage parmis nous.

Nous avons bien noté votre remarque concernant l’espace restreint dans la chambre. Nous comprenons que ce point ait pu limiter votre confort et prenons en compte votre observation.

Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’une prochaine visite.

Cordialement
Leïna - La Reception

Hello Mullan,

Thank you so much for your feedback! We are delighted that you enjoyed your stay and that we were able to welcome you earlier for your check-in, as well as allow you to stay near reception before your flight.

It's a pleasure to know that you found the room and bathroom comfortable, and that our team helped make your experience enjoyable. Your comments about the breakfast and our eco-friendly approach are also appreciated and help us continue to improve our services.

We look forward to welcoming you back again on your next visit to Bordeaux-Mérignac Airport!

Hello Sondra,

Thank you so much for your wonderful feedback! We are delighted that you found your stay at Brit Hotel Bordeaux Aéroport comfortable, clean, and enjoyable, and that our team helped make your experience even more pleasant.

It's fantastic to read that everything, from the room to breakfast, including the welcome and our eco-friendly approach, met your expectations. Your 5-star rating and your recommendation mean the world to us and motivate our entire team to continue in this direction.

We would be delighted to welcome you back very soon for another equally enjoyable stay!

Chère Madame Anne,

Merci d’avoir partagé votre avis à la suite de votre séjour.

Nous sommes ravis de lire que vous avez passé une bonne nuit parmi nous et que notre établissement a su répondre à vos attentes pour une étape.

Nous avons bien noté votre remarque concernant la difficulté rencontrée avec votre clé, et sommes heureux que notre équipe de réception ait su vous assister efficacement.

Votre retour positif sur la propreté de la salle de bains et la qualité de nos équipements est également très apprécié.

Nous espérons pouvoir vous accueillir à nouveau lors d’un prochain passage.

Dear Peter,

Thank you for sharing your feedback following your stay.

We are delighted to hear that you appreciated the comfortable bed, the warm welcome from our reception team, the quality of the Wi-Fi connection, and the convenient access to the hotel.

We have taken note of your comments regarding the simplicity of the room and bathroom, as well as your experience with the food. We are sorry that the quality and value for money of the meals did not meet your expectations.

Your feedback helps us identify areas for improvement so that we can offer a more satisfying experience to all of our guests.

Dear Mrs LANGLOIS,

Thank you very much for your positive comment. We are delighted that you enjoyed your stay.

We would be happy to welcome you again. See you soon!

Kind regards
Leïna - La Reception

Hello,

Thank you very much for your feedback!

We’re delighted to hear that you enjoyed the warm welcome from our receptionist, the comfort of your room, as well as the cleanliness of the bathroom and the TV.

We look forward to welcoming you again on your next visit!

Best regards,
oriana