Hotelier's response :
Hello Mr Wisdom,

Thank you very much for your kind comment.

We are delighted to hear that everything met your expectations.

We hope to welcome you back to our hotel very soon.

Best regards,
Oriana

Hotelier's response :
Cher(e) FNEP,

Nous vous remercions d’avoir pris le temps de partager votre retour à la suite de votre séjour.

Nous sommes ravis de constater que vous avez particulièrement apprécié nos services. Vos excellentes notes sont une belle reconnaissance pour notre personnel.

Nous prenons bien note de votre remarque concernant le parking. N'hésitez pas à expliquer votre ressentit plus en précision pour que nous puissions faire en sorte de s'améliorer sur le sujet.

En espérant vous accueillir de nouveau.

Cordialement
Leïna - La Reception

Hotelier's response :
Dear Guest,

Thank you for taking the time to share your feedback with us.

We are delighted to read that everything met your expectations and that you particularly appreciated the warm welcome from our reception team, the cleanliness of your room, as well as the comfort of the bathroom and the quality of our breakfast selection.

We hope to have the pleasure of welcoming you again in the near future.

Best regards,
Oriana

Hotelier's response :
Dear Ms Poulton,

We would like to thank you sincerely for sharing your feedback following your stay at our hotel.

We are delighted to hear that you had a wonderful time and that you plan to return on your next visit to Bordeaux or the airport.

We also greatly appreciate your compliments regarding our team, as well as your positive comments on the breakfast, accessibility and Wi-Fi connection.

We look forward to welcoming you back for future stays.

Kind regards,
Leïna

Hotelier's response :
Dear Ms Gallo,

Thank you for taking the time to share your experience following your stay at our establishment.

We are delighted to hear that you appreciated our location, the proximity to transport links, and the helpfulness and friendliness of our team. Your satisfaction is a great encouragement to our entire team.

Your recommendation means a great deal to us and motivates us to continue our efforts to ensure every guest has a pleasant stay.

We look forward to welcoming you back on your next visit to Bordeaux. See you soon!

Kind regards,
Leïna

Hotelier's response :
Dear Chloë,

Thank you very much for taking the time to share such a detailed review following your stay with us.

We are delighted to read that your overall experience was very positive and that you found our hotel to be a comfortable place to stay before your flight. It is especially rewarding to know that our receptionist made you feel welcome and was able to assist you with information about the tram to the airport. Your kind comments will certainly be shared with our team.

We are also pleased that you appreciated the comfort of your room, the cleanliness of the hotel, and the modern bathroom facilities. It is great to hear that the coffee machine, comfortable bed, and quiet atmosphere contributed to a pleasant stay.

Thank you as well for mentioning the shower temperature. We will check the settings to ensure the water temperature remains comfortable for all our guests.

Finally, we appreciate your feedback regarding our eco-responsible approach. As part of our commitment and our Green Key (Clef Verte) certification, we continuously work to improve our actions to reduce water and energy consumption and limit waste while maintaining our guests’ comfort.

Thank you again for your excellent ratings and recommendation. We hope to have the pleasure of welcoming you again during a future stay in Bordeaux.