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Our customers recommend it   4.8/5  sur 222 avis
Our customers recommend it4.8/5 on 222 reviews
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  • Our 3-star hotel at the airport

The reviews
of our customers

100% genuine reviews
Satisfaction
Index
96 %
From Anne, the 03/02/2026
Friends - 60-69 years - Date of stay : 02/02/2026

Good. Nice hotel for overnight stay.


Hotelier's responseHotelier's response :

Chère Madame Anne,

Merci d’avoir partagé votre avis à la suite de votre séjour.

Nous sommes ravis de lire que vous avez passé une bonne nuit parmi nous et que notre établissement a su répondre à vos attentes pour une étape.

Nous avons bien noté votre remarque concernant la difficulté rencontrée avec votre clé, et sommes heureux que notre équipe de réception ait su vous assister efficacement.

Votre retour positif sur la propreté de la salle de bains et la qualité de nos équipements est également très apprécié.

Nous espérons pouvoir vous accueillir à nouveau lors d’un prochain passage.

100 %
From Peter, the 23/01/2026
Alone - 70-79 years - Date of stay : 22/01/2026

Basic room, comfortable bed, decent shower but the food was poor quality and expensive


Hotelier's responseHotelier's response :

Dear Peter,

Thank you for sharing your feedback following your stay.

We are delighted to hear that you appreciated the comfortable bed, the warm welcome from our reception team, the quality of the Wi-Fi connection, and the convenient access to the hotel.

We have taken note of your comments regarding the simplicity of the room and bathroom, as well as your experience with the food. We are sorry that the quality and value for money of the meals did not meet your expectations.

Your feedback helps us identify areas for improvement so that we can offer a more satisfying experience to all of our guests.

80 %
the 06/01/2026
Alone - 60-69 years - Date of stay : 05/01/2026

Very good all round experience


Hotelier's responseHotelier's response :

Dear Mrs LANGLOIS,

Thank you very much for your positive comment. We are delighted that you enjoyed your stay.

We would be happy to welcome you again. See you soon!

Kind regards
Leïna - La Reception

100 %
the 11/11/2025
Alone - 70-79 years - Date of stay : 09/11/2025

Very satisfied with my stay. The restaurant being closed on the Saturday evening I had to eat outside, but the receptionist recommended few others restaurant in the area. Having an early check in I didn’t have breakfast at the hotel but at the airport so I can’t comment on the restaurant.

100 %
From Keith R., the 08/10/2025
couple - 70-79 years - Date of stay : 06/10/2025

Excellent would stay again.


Hotelier's responseHotelier's response :

Hello,

Thank you very much for your feedback!

We’re delighted to hear that you enjoyed the warm welcome from our receptionist, the comfort of your room, as well as the cleanliness of the bathroom and the TV.

We look forward to welcoming you again on your next visit!

Best regards,
oriana

100 %
the 05/10/2025
couple - 70-79 years - Date of stay : 04/10/2025

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100 %
the 23/09/2025
Alone - 50-59 years - Date of stay : 22/09/2025

Positive. Too bad the restaurant is closed on Sundays since I was exhausted, it was raining, and I didn't want to walk anywhere.

100 %
From Hank, the 15/09/2025
couple - 70-79 years - Date of stay : 14/09/2025

Terrific hotel for the price!


Hotelier's responseHotelier's response :

Hello,

Thank you very much for your positive feedback!

We’re delighted to hear that you enjoyed your stay and appreciated our friendly and helpful reception team, the comfort of your room, as well as our convenient location so close to the airport.

We look forward to welcoming you again on your next visit to Bordeaux.

Best regards,
Oriana

100 %
From Al H., the 31/08/2025
Family - 50-59 years - Date of stay : 25/08/2025

The team was very polite and professional.


Hotelier's responseHotelier's response :

Hello,

Thank you for your feedback.

We’re very pleased that our team made a positive impression with their politeness and professionalism.

We look forward to welcoming you back soon.

Best regards,
Oriana

100 %
the 28/08/2025
couple - 70-79 years - Date of stay : 25/08/2025

Excellent and close to tram

100 %
From Kevin S., the 25/08/2025
Family - 50-59 years - Date of stay : 24/08/2025

Very good it was just a short stop over for the airport but would thoroughly recommend this hotel as is right on the tram line and literally two minutes from Bordeaux airport


Hotelier's responseHotelier's response :

Hello Mr Sullivan,

Thank you very much for your kind words and recommendation.

I’m delighted that you enjoyed your short stay and found our location so convenient, just in front of the tram.

It was a pleasure welcoming you, and I’m glad I could make your experience a positive one.

We look forward to welcoming you again on your next visit!

Best regards,
Oriana

100 %
the 23/08/2025
couple - 70-79 years - Date of stay : 22/08/2025

As I said before the upgrade of the hotel is excellent

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

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  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.