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Our customers recommend it   4.8/5  sur 181 avis
Our customers recommend it4.8/5 on 181 reviews
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  • Offer Hotel Bordeaux

The reviews
of our customers

100% genuine reviews
Satisfaction
Index
96 %
the 12/08/2026
Family - 40-49 years - Date of stay : 11/08/2026

We had a very comfortable stay and would recommend the hotel

100 %
From Robert H., the 02/08/2026
Family - 50-59 years - Date of stay : 01/08/2026

Great place to stay after flight into Bordeaux before we headed inland. Good price, good facilities, clean and well organised. Restaurant meal and staff were excellent - lovely food and great service.

100 %
From Grant L., the 26/07/2026
Alone - 50-59 years - Date of stay : 20/07/2026

Very good , perfect location from airport and nice clean rooms . Skip the breakfast

Hotelier's responseHotelier's response :
Hello,

Thank you very much for taking the time to share your feedback with us!

We are delighted to hear that you enjoyed our convenient location close to the airport, as well as the cleanliness and comfort of our rooms.

We are sorry to hear that our breakfast did not meet your expectations, particularly in terms of value for money. We appreciate your honest feedback, which will be shared with our team as we continue to look for ways to improve our breakfast offering.

We hope to have the pleasure of welcoming you back on a future visit!

Best regards,
Oriana

100 %
the 25/07/2026
couple - 50-59 years - Date of stay : 20/07/2026

Satisfied - would recommend.

Hotelier's responseHotelier's response :
Hello,

Thank you very much for taking the time to share your feedback and for recommending our hotel.

We are pleased to hear that you found your room comfortable and that you were satisfied with the welcome provided by our team.

We sincerely apologize for the inconvenience you experienced with the bathroom sink plugs. Your comments have been shared with our maintenance team so that these issues can be addressed.

We also appreciate your feedback regarding our breakfast. Although our breakfast service starts early, please be assured that the food is displayed on refrigerated serving trays to ensure it remains fresh and at the appropriate temperature throughout the service. We nevertheless appreciate your comments, as they help us continue to improve the experience we offer our guests.

We hope to have the pleasure of welcoming you again in the future.

Best regards,
Oriana

80 %
the 13/07/2026
couple - 60-69 years - Date of stay : 10/07/2026

Excellent experience. Have already recommended to others. Parking option is an added bonus. Restaurant offering g was v minimal so we went out to eat. Not a problem though.

Hotelier's responseHotelier's response :
Dear Sir or Madam Vermeulen,

Thank you very much for taking the time to share your feedback following your stay with us.

We are delighted to hear that you had an excellent stay and that our services contributed to your satisfaction. Your willingness to recommend us to your friends and family means a great deal to us and is a wonderful recognition of our team's efforts.

We have also taken careful note of your comment regarding the restaurant offering. We understand that this may have influenced your dining choices, and we appreciate your understanding on this matter.

We look forward to welcoming you back on your next visit to Bordeaux.

Kind regards
Leïna - Reception team

100 %
the 08/07/2026
Family - Date of stay : 07/07/2026

Clean, quiet. Efficient

100 %
the 21/06/2026
Alone - 60-69 years - Date of stay : 20/06/2026

Very dull but you get what you pay for

80 %
the 16/06/2026
Family - 50-59 years - Date of stay : 15/06/2026

Functional and good for what we wanted to do if it had not been for the unclean toilet.

80 %
the 28/05/2026
Family - 50-59 years - Date of stay : 27/05/2026

Satisfied the hotel was as advertised. A nice place to spend the night before or after a flight to Bordeaux.

80 %
From Jasper, the 26/05/2026
Alone - 30-39 years - Date of stay : 25/05/2026

Too far from city centre and slow tram

60 %
From Lorina M., the 25/05/2026
Alone - 50-59 years - Date of stay : 23/05/2026

Clean, comfortable, friendly and practical hotel for airport transit.

100 %
the 25/05/2026
couple - 60-69 years - Date of stay : 24/05/2026

We were very impressed with our stay, from ease of getting there, to the welcoming staff and comfort of the room. We had a great night’s sleep.
Thank you. We will definitely stay again when visiting Bordeaux.

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.